Bell Call Forwarding Setup
Step-by-step guide to forward your Bell calls to BuddyHelps.
Important: Voicemail must be disabled before forwarding will work properly.
Disable voicemail: Call *98 then press 4, then 2, or call Bell at 1-800-667-0123
Worried about losing voicemail?
Buddy IS your voicemail now. Instead of a generic "leave a message" box, every missed call gets a real conversation. Buddy captures their name, issue, and urgency, then texts you the details immediately.
The switch takes under a minute. Do it during a slow time (early morning or evening). Calls still ring through during setup, they just won't be captured if missed.
Non-plumbing calls? Buddy handles those too. If your mom calls, Buddy will take a message. Personal calls get tagged separately from leads.
Setup Instructions
Forward All Calls (Recommended)
Use this when you want Buddy to answer everything.
*72 + [BuddyHelps number] then press CallForward When You Don't Answer (Most Popular)
Your phone rings first. If you don't answer, it goes to Buddy.
*92 + [BuddyHelps number] then press CallForward When Busy
If you're on another call, new calls go to Buddy.
*90 + [BuddyHelps number] then press CallTurn Off Forwarding
When you want to answer all calls yourself again.
Cancel all forwarding
*73Cancel no-answer forwarding
*93Cancel busy forwarding
*91Check If Forwarding Is Active
Verify your current forwarding status.
*#21#Bell Notes
- Bell uses different codes than Rogers/Telus
- You need to press Call after entering the code
- Wait for confirmation tone before hanging up
Test Your Setup
After setting up forwarding, call your own number from another phone. You should hear Buddy answer with your business greeting.
If it goes to voicemail instead, you need to disable voicemail first.