How BuddyHelps works

From missed call to booked job in 3 steps.

1

Forward your calls to Buddy

When you can't answer - or don't want to - calls forward to your BuddyHelps number. You control when:

  • All the time (24/7 coverage)
  • Only when you don't answer (overflow)
  • Only after hours (evenings and weekends)
  • Only when you're on a job (manual toggle)

Most plumbers start with "only when I don't answer." Your phone rings, you're busy, it forwards to Buddy automatically.

Setup: Works with any phone. Takes 5 minutes to configure call forwarding. We'll walk you through it.

Buddy answering a ringing phone
Buddy on a call learning about a plumbing issue
2

Buddy has a real conversation

This isn't a phone tree. Buddy talks to your customers like a person.

How it sounds:

The customer talks about their problem. Buddy listens, asks natural follow-up questions, and by the end you know who called, where they are, what's wrong, and how to reach them. No checklist. No robotic questions. Just a conversation.

Want to hear what Buddy sounds like? Call the demo line.

Buddy is trained on plumbing. He knows the difference between a dripping faucet and a burst pipe. He responds naturally and makes the caller feel heard.

3

You get a text immediately

The moment the call ends, you get a text message with everything:

SMS you receive:

Lead Saved

Sarah Johnson

Kitchen sink leaking under cabinet

🟡 ASAP

info.buddyhelps.ca/c/abc123

Email you receive:

From: BuddyHelps <lead@notify.buddyhelps.ca>

Lead Saved: Kitchen sink leaking under cabinet

Lead Saved

Sarah Johnson

Kitchen sink leaking under cabinet

ASAP

info.buddyhelps.ca/c/abc123

No more checking voicemail. No more "sorry, I just saw your message." Every call captured, every lead delivered to your pocket.

Buddy sending you a text with the lead details

What Buddy won't do

Buddy has conversations and schedules callbacks. He's not going to:

Give quotes or pricing
Promise you'll be there at a specific time
Offer plumbing advice
Diagnose problems over the phone
Book appointments on your calendar
Walk your dog

Your expertise, your pricing, your schedule. Buddy just makes sure you don't miss the call.

Is it worth $197 every 4 weeks?

Do the math yourself. Our free calculator shows exactly how much you're losing to missed calls.

Calculate Your Savings

Getting started

1

Sign up and pick your BuddyHelps number

2

Enter your business details

3

Set up call forwarding (we can help)

4

Start catching calls

5-minute self-serve setup. Onboarding call available if you want help. Based in Ferintosh, AB.

Get Started

Hear it for yourself

Call the demo line and see exactly what your customers will experience.

(780) 298-1360